Deliveries are handled through DHL Standard. All shipments that are sent by marion-heinrich.com are insured against theft and accidental damage. Upon receipt of shipment and written acknowledgement, this insurance coverage ceases to exist.
Please be aware that we cannot deliver to post office boxes. In case of partial shipments, shipping costs will be charged only once.
We process and send orders during our main service hours, Monday to Friday, from 7:00 am till 4:00 pm WET (with the exception of German public holidays). The merchandise will be ready for dispatch one business day after the receipt of payment, at the latest.
We do our best to ensure the timely delivery of all orders. Please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated timeframe.
When your order ships out, you will receive an email alert from us with the tracking number of your package. Simply click the link to track your package.
Please refer to the chart below for shipping costs for your destination:
|Destination||Shipping method||Shipping costs|